A connected community
Building management has never been this easy or beautiful. More than just a tenant tool, our Portal offers vastly improved systems to manage segmented communications, reporting and more.
Retail happiness, delivered to your desk
Your morning coffee from your favourite cafe, waiting for you on your desk – it’s a dream come true. Our secure online store offers convenience to occupants and revenue to retailers.
Designed responsive and future ready
Easily accessible on any device from smartphones to desktops and ready to be used on the go, our Portal is hosted online and ready to use anywhere you have an internet connection.
Equiem is transforming commercial buildings into buzzing human ecosystems by connecting building management, tenants, occupants and retailers. With integrated building communications systems, a tailored shopping portal, facilities and locker management and more, this is truly an all-in-one amenity and community growth tool.
Managing a residential complex has never been this easy. The portal offers seamless booking services for shared amenities and spaces, scheduling options for moving in and out, maintenance requests, lift screen management and much more. We know that this level of convenience and amenity is the future of residential complexes.
Bring your retail centre in to the 21st Century with a suite of services built to enhance and augment retailers’ and shoppers’ experiences. Delivery systems, revenue commission management and analytics will give you greater insight into your customers’ profiles and their habits.
Co-working is more than just a desk – it’s a connected community of savvy individuals, looking to build their networks and gain real world benefits from their co-working environment. Our portal is the connector in the relationships between people, companies, tenants and space owners, allowing not only ease of transaction but also new ways to chat, meet up, stay up to date and feel like part of the team.
Equiem’s Community Managers are in your building and at your service; going above and beyond to delight your tenants every day with a tailored engagement program of events, activations, campaigns and communications.
Community cultivators, catalysts and leaders
An Equiem Community Manager creates meaningful relationships with building occupants across both the office and retail tenant base.
They organise events and activate the community; support and promote local retailers; create content and communicate via the Portal; introduce new services; extract data and valuable tenant feedback and work closely with owners and managers.
An expert activation strategy, customised for your building
Our Onsite framework is tailored for each precinct, with each Community Manager developing a tenant engagement plan and calendar – taking into account key communication and brand messaging, capital works, tenant movements, retailer objectives, time of year and external events.
For each client, the engagement plan aligns with the asset management strategy while simultaneously supporting local retailers and the needs of the tenant community. And that’s why it works.
When you sign on with Equiem, you gain access to a team of experts with experience in bringing buildings to life. We’ve got you covered with teams dedicated to support, account management, content, retail management, building manager liaison, and software development.
We’re the only provider focused on tenant engagement
Your needs are our core product, which we’ve been developing for close to four years. With us you’ll be starting ahead of the curve, benefiting from all the lessons we’ve learned and all the knowledge we've gained.
You’re in good company
We work with some of the most esteemed property funds across Australia and our product is in some of the most prestigious buildings in the country. You’re joining a group of privileged building managers with the right idea.
Our strong vision and unwavering dedication to our customers
We put our customers first and we use their feedback to build a solid product that we are truly passionate about.
Existing resources and a very experienced team
With 50+ years combined experience on just the dev team, we are a group of property industry experts who know how to respond to your needs and pre-empt them.
We’re exposing our product’s API
This means that our product will be even more flexible in the future and new ideas will be easier to integrate and accommodate.
We’re keen to build relationships and collaborate
We're excited to work with any other providers you have established relationships with, as we know it will improve our product in the long run.
We’re not a media company
We provide products and services that increase efficiency, connect tenants and precincts and add measurable value to asset owners via tenant engagement and retention.
We’re going global
And as our customer, you’ll be coming with us – so you can roll out our products to other assets in your overseas portfolio.
It’s tried and tested
Technology builds can be more costly and time consuming than expected. You can relax knowing the Equiem platform is already being used by 20,000 people across Australia.
We’re constantly developing our platform
Even when we’ve completed all the features on our roadmap, we’ll continue to develop more and more useful, functional and ingenious features that will bring your building into the future.
Our service level is flexible
Equiem's skills and capabilities are on hand to ensure your project is successful. Our additional services and onsite teams can be dialled up and down to provide expert support as needed.
Releasing software can be a difficult and complex process. We've been through various iterations of workflows in our dev team and this year we reviewed again - and made the decision to move to what we see as the ultimate efficiency.
In 2014 we published over 4000 news posts and 6000 event posts. We also sent out over 680 newsletters. If content is king, going from three Equiem Portals to 20 in less than a year truly ended up in an epic Game of Thrones-like bloody battle.